Wordpress website software updates are necessary to keep your website secure from bugs, hackers, spammers and to stay current with new functionality. Updates also ensure that the site displays properly with different internet browsers.

We offer 2 levels of care plan:

"Growing" Care Plan with Support Time.Must-have

ZAR 650

Per Month

paid monthly / bi-annually.

  • Covers database backups, software updates and website maintenance to the back-end of the website.
  • Up to 1 hour of support time every month – includes plugin and WordPress update time, and can cover small tweaks, as well as telephone and email support;
  • Check your site for software updates. (WordPress, theme, plugins). Apply the required updates
  • Backup your site weekly to an offsite location whilst you’re on our contract
  • Run a quick check of your site afterwards to make sure it is working as it should.
  • Fix any issues quickly if possible. If a quick fix is not available we’ll discuss your options with you.
  • Optimise your WordPress website database to keep your site running efficiently.
  • Managing of spam comments.
  • Regular security scans.

"Startup" Care Plan

ZAR 290

Per Month
paid annually / bi-annually
  • Covers database backups, software updates and website maintenance to the back-end of the website.
  • Check your site for software updates. (WordPress, theme, plugins). Apply the required updates
  • Backup your site monthly to an offsite location whilst you’re on our contract.
  • Run a quick check of your site afterwards to make sure it is working as it should.
  • Fix any issues quickly if possible. If a quick fix is not available we’ll discuss your options with you.
  • Optimise your WordPress website database to keep your site running efficiently.
  • Managing of spam comments.
  • Regular security scans.

Fine print:

  • We assume you have the licenses for premium themes and plugins. If not, we will ignore those themes and plugins during maintenance.
  • After an update is completed we do a quick test to make sure your site is still working, and check on certain functionality to ensure it was not impacted by the plugin and core updates.
  • Most issues can be fixed within a few minutes. If an issue affects your website we will resolve it without additional cost to you. If the fix is going to take longer, we will contact you with an estimate and suggest alternatives, or restore your site to the last backup.
  • Support hours are not carried over from month to month.
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